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Introducing website satisfaction by Google Consumer Surveys

Posted on June 28, 2013

Google has introduced a new feedback tool for website. In this tool you can collect feedback from your website visitors with website satisfaction surveys. In your website you can place a small snippet of code in HTML. It will load the satisfaction survey for your website.

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Users will be asked four-question satisfaction survey to complete. Surveys will run upto the 500 responses received and will start again after 30 days so you can track responses over time. This is currently limited to US English visitors on non-mobile devices. The default questions are free and you can customize questions for just $0.01 per response or $5.00 for 500 responses.

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To set up the survey code, you’ll need to have access to the source code for your website.

  1. Sign into Google Consumer Surveys for website satisfaction to find the code snippet.
  2. You have the option to enter the website name and URL, survey timing, and survey frequency.
  3. Click on the “Activate survey” button when ready.
  4. Once you find the code snippet on top of the setup page, copy and paste it into your web page, just before the closing </head> tag. If your website uses templates to generate pages, enter it just before the closing </head> tag in the file that contains the <head> section.

website-satisfaction

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