Google is apologizing for Monday’s Gmail service disruption, which they say affected 29% of all message sent during the period. During the disruption, messages were slow to deliver and some users had an issue downloading attachments.
According to the company, most of the delayed messages weren’t really delayed for that long – an average time of just 2.6 seconds. But some users suffered a greater headache:
The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.